Nearly 500,000 Canadian addresses will lose home delivery as Canada Post forges ahead with conversions to community mailboxes. Citing its 'deteriorating financial situation,' the crown corporation says the shift is urgent.
Canada Post Moves Forward with Community Mailbox Conversions
In an announcement made on Thursday, Canada Post said it 'is moving forward with community mailbox conversions as part of its broader transformation to modernize the postal service and return to financial self-sustainability.'
In the coming weeks and months, Canada Post will be connecting with 37 communities across the country, the initial stage of converting 485,000 addresses from door-to-door delivery to community mailboxes in 2027. That is on top of the 136,000 addresses in 13 communities that it previously identified for conversion in late 2026 or early 2027.
Financial Challenges Drive Transformation
In its announcement, Canada Post states that community mailboxes reduce costs as delivery to Canadians' doors costs 'significantly more.' Citing its 'deteriorating financial situation' — a substantial loss in 2025 continuing into the first quarter of 2026 — the present state of affairs 'underscores the urgency of this transformation,' says the corporation.
Conversions to community mailboxes 'are a key element of its plan' to transform the postal service and stop it from becoming 'a recurring burden on taxpayers.'
National Initiative to Affect Millions
With almost three quarters of addresses in Canada receiving mail via centralized delivery such as community mailboxes, apartment lobby boxes and post office boxes, Canada Post is ultimately converting four million addresses that still receive door-to-door delivery to community mailboxes. It expects the national initiative to take about five years.
Communities Affected in 2027
The corporation is now initiating discussions with local governments in several communities across the country about affected addresses, including:
- Halifax, N.S. (17,000 addresses)
- Fredericton and Ormocto, N.B. (17,000 addresses)
- L'Ancienne-Lorette, Laval, Longueuil, Québec City, Saint-Hubert, Trois-Rivières in Quebec (139,000 addresses)
- Ajax, Brampton, Hawkesbury, Kitchener, London, Mississauga, Ottawa, Pickering in Ontario (158,000 addresses)
- Portage la Prairie, Winnipeg in Manitoba (17,000 addresses)
- Calgary and Edmonton, Alberta (56,000 addresses)
- Burnaby, Colwood, Coquitlam, Esquimalt, Kelowna, Langford, New Westminster, Port Coquitlam, Port Moody, Saanich, Songhees Nation (New Songhees 1A), Victoria, View Royal, Westbank First Nation (Tsinstikeptum 10 and Tsinstikeptum 9), West Kelowna in B.C. (81,000 addresses)
Note that Canada Post says these are approximate numbers.
Canada Post provides a list of the postal codes scheduled for conversion, as well as information about community mailbox conversions. This website will be continuously updated.
