Coveo, the enterprise AI-relevance platform, has been named a Leader in the 2026 Gartner Magic Quadrant for Search and Product Discovery. The announcement was made on June 23, 2026, from Montreal, highlighting Coveo's role in helping B2B and B2C commerce leaders transform search into revenue.
AI-Driven Relevance Layer
The Coveo Platform acts as a relevance layer between products, content, customer context, and enterprise knowledge. It delivers the next best answer, product, and outcome faster through conversational, personalized interactions that decode shopper intent. This approach aims to improve revenue and lower costs at every touchpoint.
According to Peter Curran, Chief Product Officer at Coveo, “In today’s digital landscape, businesses win based on the precision and intelligence of their online experience. The Coveo Platform is built to enable these wins, delivering measurable impact across every point-of-experience through AI grounding and interoperability.”
Customer Success and Measurable Impact
Stu Tisdale, Senior Vice President & Chief Experience Officer at ADI Global, reported positive results: “The out-of-the-box results exceeded our expectations. We saw immediate improvements during go-live, with performance trending upward across almost all KPIs. Watching the relevancy of search results improve day by day, week by week has proved Coveo’s say-do ratio. The AI works, it learns and it improves.”
Technology and Capabilities
Powered by multi-layered AI and machine learning models, the Coveo Platform personalizes discovery in real time across complex B2B and B2C catalogs, multiple brands, regions, languages, and channels. By unifying product content, rich content, and customer context in a single index, Coveo ensures every shopper interaction is relevant and every touchpoint is optimized.
About Gartner Magic Quadrant
The Gartner Magic Quadrant is a research methodology that provides a wide-angle view of the relative positions of market competitors. It evaluates vendors based on Ability to Execute and Completeness of Vision, helping organizations make informed decisions. The 2026 report for Search and Product Discovery was authored by Mike Lowndes, Noam Dorros, and others, published on June 24, 2025.
Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. For more information on Coveo for Commerce, visit coveo.com.
