A new University of British Columbia study finds how we describe a product's age, such as '10 years old' vs. 'vintage 2016,' significantly impacts perceived value. Discover the psychology behind consumer decisions.
Customers in the Greater Toronto Area who prepaid for seasonal snow removal say they've been left stranded after the company stopped providing service. CTV News investigates the complaints.
A mother in Miami shares her experience defending her 11-year-old son from being perceived as older due to racial bias, highlighting the pervasive danger of adultification bias for Black children in Canada and beyond.
New polling reveals a disconnect between Canadian perceptions of safety and official crime statistics. Explore the data and expert insights on this growing concern.
A new poll reveals a disconnect between falling crime rates and public perception in Canada. Many believe their communities are less safe than five years ago. Explore the data and analysis.
Expert Jessica Ramírez shares her 2026 outlook for Canadian consumer behaviour, highlighting a shift towards value and convenience. Discover the key trends set to define retail.
A new survey shows a stark disconnect in the GTA: most believe crime is rising sharply, while official data indicates a significant decline. Explore the perception gap and its implications.
A new survey shows a stark perception gap in the Greater Toronto Area, where residents believe crime is rising despite national statistics indicating a decline. Discover the facts behind the fear.
A new study reveals Windsorites believe crime is increasing, but police data shows a downward trend. Explore the perception gap and what it means for community safety in 2025.
U.S. President Donald Trump's funding cuts have pushed the Consumer Financial Protection Bureau to the edge of collapse, threatening oversight of banks and lenders. Learn about the critical implications.
Consumer advocates urge Canadians to scrutinize the fine print on 'lifetime' warranties, as many come with hidden limitations and exclusions that can void coverage.
Quebec plans new laws to regulate ticket reselling and automatic subscription renewals, aiming to protect consumers from unfair practices. Learn about the proposed changes.
A Salesforce report reveals AI influenced more than 20% of Canadian online orders during Cyber Week 2025, marking a major shift in shopping behaviour. Discover the key trends.
Ontario Liberals accuse the Ford government of threatening reward points programs. The minister denies any plans to take points away. Get the full story on this political dispute.
As Canadians shop for gifts, the choice between price and patriotism is front and centre. Vancouver shop owner Lisa Pozin shares insights on the seasonal challenge for local businesses.
University of Michigan economist Justin Wolfers dismantles Donald Trump's recent economic boasts, calling them misleading and highlighting weak consumer confidence. Read the full analysis.
A British Columbia tribunal has resolved a complex dispute involving an unusual credit arrangement. Learn how the case unfolded and what it means for financial agreements in Canada.
Calgary shoppers turned out in force for Black Friday, with Market Mall opening early to accommodate the crowds. Discover the retail trends and consumer enthusiasm driving sales.
Saskatoon residents showed strong turnout for Black Friday shopping despite budget constraints. Local malls reported steady crowds seeking holiday bargains amid economic challenges.
Calgary shoppers turned out in force for Black Friday deals as Market Mall opened early to accommodate bargain hunters. Discover the shopping trends and consumer behavior.
One Canadian company breaks retail tradition by closing on Black Friday 2025. Discover why they're opting out of the shopping frenzy and what it means for Canadian retail.
New Ontario legislation may alter loyalty program protections, raising concerns for consumers about their accumulated points and rewards security.
Venezuelans are avoiding Black Friday deals despite deep discounts as economic turmoil continues to grip the nation. Learn how hyperinflation affects consumer behavior.
CTV journalist Pat Foran shares his experience with a phone scammer attempting remote access to his device. Learn how to protect yourself from similar fraud attempts.
Black Friday 2025 emerges as crucial economic opportunity for Canadian businesses struggling amid challenging economic conditions. Retailers pin hopes on holiday shopping surge.
Canadian shoppers face tough choices between patriotic spending and Black Friday bargains as economic pressures mount. Retail experts reveal the attitude-behavior gap affecting holiday purchases.
U.S. coffee lovers face sustained high prices as global supply issues and market speculation offset recent tariff reductions. Learn why relief remains distant.
Black Friday 2025 arrives with strong consumer momentum, defying economic uncertainty and tariffs. Shoppers are out in force, signaling retail resilience.
Campbell's Soup Company forcefully responds to what it calls an 'absurd' charge regarding the use of 3D-printed chicken in its products. Get the full story on this developing news.
Saskatoon small businesses are rallying for community support as consumer spending remains sluggish. Discover how shopping local benefits everyone in the community.