RVH Declares Code Grey to Resolve New Digital System Glitch
Royal Victoria Hospital (RVH) in Barrie declared a Code Grey on Thursday, May 28, 2026, to address an issue with its newly implemented MEDITECH Expanse digital health system. The hospital activated the emergency protocol to work out the problem, ensuring patient safety and system stability.
Dave Brewin, Vice President of Digital Health and Regional Chief Information Officer for RVH, was on site to oversee the troubleshooting process. The Code Grey—typically used for system failures or infrastructure issues—allowed staff to focus on resolving the digital glitch without disrupting patient care.
The MEDITECH Expanse platform is a comprehensive electronic health record system designed to streamline clinical workflows and improve data accessibility. RVH had recently transitioned to this system as part of a broader digital health initiative. While the specific nature of the issue was not disclosed, hospital officials emphasized that patient data remained secure and that backup systems were in place.
Patients and visitors were advised that some non-urgent services might experience delays as staff worked to restore full functionality. The hospital thanked the community for its patience and assured that updates would be provided as the situation evolved.
This incident highlights the challenges healthcare facilities face when adopting advanced digital technologies. RVH remains committed to leveraging innovation to enhance patient care while maintaining rigorous safety standards.
