Quebec students and parents are unable to access exam scores online after the provincial education portal experienced what officials described as 'difficulties.' The outage has left families unable to view results, causing frustration and uncertainty as the school year winds down.
Portal outage disrupts score access
The online portal, which typically allows students and parents to view grades and exam results, has been inaccessible since early July. According to the Quebec Ministry of Education, the issue stems from technical difficulties that are being addressed. 'We are aware of the problem and are working to resolve it as quickly as possible,' a ministry spokesperson said. No timeline for restoration has been provided.
Parents have taken to social media to express their frustration, with some reporting that they cannot plan for summer courses or next year's enrollment without knowing final grades. 'My daughter needs her math score to know if she qualifies for the advanced program, and we can't get it,' said Montreal parent Marie-Claude Tremblay.
Impact on students and families
The outage affects thousands of students across Quebec, particularly those in secondary school who rely on exam scores for graduation requirements and program placements. The ministry has advised families to contact their individual schools for grade information, but many schools are closed for the summer, making this difficult. 'We're stuck waiting, and it's stressful,' said student Lucas Gagnon, 16.
This is not the first time the portal has faced issues. In previous years, similar technical glitches have caused delays, but the current outage is one of the longest. The ministry has not disclosed the cause of the difficulties but assured that data is secure and no scores have been lost.
Looking ahead
As the ministry works on repairs, families are urged to be patient. 'We understand the inconvenience and apologize for the disruption,' the spokesperson said. Meanwhile, education advocates are calling for a more robust system to prevent future outages. 'This is unacceptable in the digital age,' said parent advocate Jean-Pierre Lefebvre. 'We need a reliable way to access our children's academic information.'
