Berkshire Grey Unveils Scoop™ Robotic Trailer Unloader for High-Variability Dock Operations
Berkshire Grey, a global leader in AI-enabled robotic automation, has officially launched the Scoop™, a revolutionary robotic trailer unloading system. This innovative technology is specifically engineered to deliver market-leading throughput rates and significantly improved productivity in the most variable and challenging area of warehouse operations: inside the trailer.
Addressing the Dock Challenge
Across parcel delivery, retail, e-commerce, and third-party logistics (3PL) distribution centers, the dock area remains one of the most operationally difficult and physically demanding parts of any facility. When inbound unloading becomes a bottleneck, the impact cascades downstream, affecting the entire warehouse operation. The new Scoop system aims to safely reduce this volatility while enhancing overall unloading performance.
Dual Mode Picking and Induction System
The Scoop system features a unique dual mode picking and induction system that is optimized for handling unstructured loads. Unlike other robotic trailer unloading systems that are limited to item-by-item handling or require narrow operating conditions, Scoop enables seamless processing of mixed parcel sizes, shapes, collapsed walls, floor-level piles, and soft-sided parcels including polybags.
"Dock operations are where real-world variability and labor constraints collide, and that volatility can set the pace for an entire facility," said Dave Paratore, Chief Executive Officer of Berkshire Grey. "With Scoop, we're bringing production-grade, reliable automation to the trailer door – enabling the combination of measurable productivity gains and higher package handling rates. This embodies Berkshire Grey's philosophy of 'make it easier' for the customer to be successful."
Key Features and Capabilities
- High Package Handling Rates: Increased throughput through a bulk unloading approach that extracts various load types simultaneously rather than item-by-item handling.
- Built for Unstructured Loads: Seamlessly processes mixed parcel sizes, shapes, collapsed walls, floor-level piles, and soft-sided parcels.
- Dual Mode Approach: Utilizes picking and induction features to orchestrate consistent inbound flow for continuous operations.
- Brownfield-Ready Integration: Designed to deploy into existing dock environments using available infrastructure without requiring major facility modifications.
- Safety-Focused Operation: Provides controlled access and predictable system behavior to support safe and efficient human interaction when necessary.
Market Entry and Future Plans
This introduction leverages more than a decade of Berkshire Grey's expertise in picking and sortation automation for logistics, distribution, and fulfillment operations. It represents the company's initial entry into the Dock Automation Market, with other expansions forthcoming. The company is currently completing customer-installed pilot programs for Scoop, with production systems scheduled for deployment in 2026.
Industry Demonstration
Berkshire Grey will demonstrate the Scoop™ system at MODEX 2026 in Atlanta from April 13 to 16. This major industry event will provide logistics professionals with their first opportunity to see this groundbreaking technology in action.
About Berkshire Grey
Berkshire Grey, a subsidiary of SoftBank Group, is a global leader in AI-driven robotics that transforms warehouse and fulfillment operations for parcels and logistics providers, 3PLs, retailers, and e-commerce customers. The company provides end-to-end automation solutions at scale across critical, high-volume workflows, from picking and sortation through dock automation. Powered by deep expertise in robotics, artificial intelligence, and software, Berkshire Grey enables customers to reduce labor risk, increase throughput, and flex operations in response to rapidly changing demand.
