In a significant recognition of its market influence, XBP Global Holdings, Inc. has been positioned as a Leader in the healthcare technology sector. The prestigious analyst firm NelsonHall has identified the company as a top performer in its 2026 Healthcare Payer Agility and Innovation Market Analysis.
Recognition for High Capability and Future-Ready Models
Announced on January 14, 2026, this accolade from NelsonHall's NEAT (NelsonHall Vendor Evaluation & Assessment Tool) evaluation places XBP Global at the forefront of its overall market segment. The ranking is a direct result of the company's proven ability to deliver substantial near-term benefits to clients while maintaining a service model built for the future.
Bilal Chaudhry, Principal Analyst for Healthcare & Insurance at NelsonHall, explained the rationale behind the designation. "XBP Global was identified as an overall leader in Healthcare Payer Agility and Innovation due to its role as a centralized digital gateway across payer operations and its sustained investment in AI, GenAI, and agentic AI," stated Chaudhry. "Together, these capabilities enable reduced operational complexity and more coordinated execution across payer ecosystems."
Driving Agility Through Advanced Automation
The NelsonHall report specifically highlights XBP Global's strengths in empowering healthcare payers to enhance their agility. This is achieved through a suite of solutions including intelligent document processing, sophisticated workflow automation, and analytics-driven process optimization. These technologies directly contribute to improved turnaround times, a reduction in manual labour, stronger compliance protocols, and superior end-to-end visibility across critical operations.
These operations encompass claims processing, member correspondence, enrollment services, and payment-related activities. XBP Global's modular, platform-based approach allows payers to seamlessly integrate automation initiatives into their broader digital transformation and modernization strategies.
A Commitment to Practical, Outcome-Oriented Solutions
Sandeep Sapru, President of XBP Americas and Asia, emphasized the company's mission in light of this recognition. "Healthcare payers are navigating an increasingly complex operating environment where agility and innovation are no longer optional," said Sapru. "At XBP, we support 200 million+ healthcare subscribers, and 1 million+ complex healthcare claims are processed daily. Being recognized as a Leader in NelsonHall’s 2026 analysis reinforces our focus on delivering practical, outcome-oriented automation solutions that help payers operate more efficiently while improving experiences for members and providers."
Headquartered in Irving, Texas, and publicly traded on the NASDAQ under the ticker XBP, the company leverages decades of industry expertise, a global presence, and cutting-edge agentic AI to redefine business process automation and digital transformation for its clients worldwide.
