Health Canada issued a consumer product recall on Thursday for the Super Off-Road 12,000 mAh Solar Wireless Power Bank, model T1037, warning that the device's lithium-ion battery cell can overheat and expand, increasing the risk of fire. The recall affects units sold in both Canada and the United States.
Recall Details and Risks
The power bank, marketed as a portable solar-powered charger, contains a lithium-ion battery that may malfunction. Health Canada stated that the battery cell could overheat and swell, potentially leading to a fire hazard. Consumers are advised to immediately stop using the recalled product and to contact the manufacturer for instructions on how to return it for a refund or replacement.
According to Health Canada, no injuries or incidents have been reported in Canada as of the recall date. However, the agency urges anyone who owns the device to take the warning seriously and discontinue use without delay.
Product Identification and Scope
The recalled power bank is identifiable by its model number T1037, printed on the back or bottom of the unit. The product is sold under the brand Super Off-Road and has a 12,000 mAh capacity with a solar panel on one side. It was distributed through various retailers and online platforms in both countries.
Health Canada's recall notice specifies that the product was sold from January 2024 through June 2026. The agency has not disclosed the total number of units distributed but notes that the recall is a joint effort with U.S. authorities.
Consumer Guidance and Next Steps
Health Canada instructs consumers to stop using the power bank immediately and to unplug it from any devices. Owners should contact the manufacturer, Super Off-Road, for a full refund or a replacement unit. The company's customer service information is included in the recall notice on Health Canada's website.
“Consumers should immediately stop using the recalled product and contact the company for a refund or replacement,” Health Canada said in its statement. The agency also recommends that consumers not throw the device in the trash but follow proper disposal procedures for lithium-ion batteries.
The recall highlights ongoing safety concerns with lithium-ion batteries in consumer electronics, which have been linked to fires in devices ranging from smartphones to electric scooters. Health Canada continues to monitor such products and advises consumers to report any incidents or safety concerns through its online portal.
