Edmonton Transit Service (ETS) is issuing a final reminder to all riders holding paper transit tickets: they must be used before the calendar flips to 2026. The deadline for using these physical tickets is December 31, 2025.
Understanding the Deadline for Paper Tickets
The impending expiry applies specifically to the older, physical transit tickets sold by ETS. This move is part of a broader shift within the transit system towards modernized payment methods, including smart cards and digital options. Riders are encouraged to check their wallets, purses, and drawers for any unused tickets to ensure they are not left with worthless paper after the deadline passes.
What Riders Need to Do Before Year-End
Commuters should plan their trips accordingly to utilize any remaining ticket stock. There is no option for a refund or exchange for unused paper tickets after the expiry date. The Edmonton Transit Service emphasizes that this is a use-it-or-lose-it scenario. For those who rely on transit, this serves as a critical prompt to audit their current fare media and schedule any necessary travel to burn through remaining tickets.
The Shift to Modern Fare Systems
This deadline underscores the ongoing transition in Edmonton's public transportation infrastructure. The phase-out of paper tickets aligns with industry trends favoring more durable, efficient, and trackable fare systems. While the change may require adjustment from some long-time users, it is designed to streamline operations and improve the overall rider experience in the long term.
For regular transit users, this is a straightforward but time-sensitive administrative task. The key takeaway is clear: all paper ETS tickets become invalid after December 31, 2025. Mark your calendars and plan your journeys to ensure no fare value is wasted.
