The logistics industry is undergoing a digital revolution, and professionals are taking notice. A comprehensive new study from Descartes Systems Group reveals that a significant majority of freight forwarders and customs brokers now view technology as fundamental to their growth strategy.
Overwhelming Consensus on Tech's Role
The research shows that 67% of logistics service providers consider technological advancement crucial for business expansion. This strong consensus highlights a major shift in how the industry approaches operational challenges and competitive positioning.
Key Drivers Behind the Digital Push
Several factors are fueling this technological transformation:
- Increasing complexity in global supply chains demands more sophisticated solutions
- Customer expectations for real-time visibility and faster processing
- Competitive pressure to streamline operations and reduce costs
- Regulatory compliance requirements becoming more demanding
What This Means for the Logistics Industry
The findings signal a fundamental change in how logistics companies approach their business models. Rather than viewing technology as a support function, forward-thinking firms are making digital capabilities a core component of their growth strategy.
"The message from the industry is clear," the report indicates. "Technology is no longer optional—it's the engine driving future success in logistics and supply chain management."
Looking Ahead: The Digital-First Future
As logistics continues to evolve, companies that embrace digital transformation are positioning themselves for long-term success. The 67% figure represents more than just a statistic—it's a roadmap for where the industry is heading in an increasingly connected global economy.
