A proposed class-action lawsuit has been filed against Nova Scotia Power, alleging the utility failed to protect customer data during a recent cyberattack and subsequently issued inaccurate bills. The legal action seeks compensation for affected residents across the province.
Details of the Legal Claim
The lawsuit, launched in early December 2025, centers on a cybersecurity incident that compromised sensitive customer information. It claims that Nova Scotia Power did not implement adequate security measures to prevent the breach. Furthermore, the suit alleges that in the aftermath of the attack, the company sent out erroneous bills to thousands of customers, causing financial confusion and hardship.
The plaintiff, representing all affected customers, argues that the utility breached its contractual and statutory duties. The claim highlights the personal and financial stress caused by the dual issues of data vulnerability and incorrect invoicing.
Potential Impact on Nova Scotia Residents
If certified by the courts, this class-action could involve a significant number of Nova Scotia Power's customer base. The suit aims to recover damages for:
- Compensation for overcharges or billing errors.
- Costs associated with credit monitoring services for those whose data was exposed.
- General damages for the invasion of privacy and breach of contract.
The case underscores growing concerns about cybersecurity in critical infrastructure sectors and the obligations of large corporations to safeguard consumer data. It also brings attention to the regulatory oversight of utility billing practices in the province.
Next Steps and Company Response
As of the filing date, the allegations have not been proven in court. Nova Scotia Power will have the opportunity to respond to the claim. The legal process for a class-action is lengthy, requiring a judge to first certify the case before it can proceed on behalf of a defined group.
This lawsuit adds to the public scrutiny facing the province's primary electrical utility. Customers are advised to review their bills carefully and report any discrepancies directly to Nova Scotia Power while the legal matter unfolds.
