Ottawa councillor complaints jump to 17 in 2025
Ottawa's integrity commissioner reports a rise in complaints about disrespectful constituent communications. Learn about the new strategies to protect city staff.
Category : Search result: customer complaints
Windsor mayor promises smaller blue bin options
Windsor Mayor Drew Dilkens announces a solution for residents struggling with new oversized recycling bins. A pathway to smaller bins is coming. Read the latest on Ontario's new recycling program.
Nova Scotia Power Responds to Customer Billing Concerns
Nova Scotia Power representatives will address customer billing and safety concerns at Tuesday's government committee meeting. Learn about the key issues and expected outcomes.
15+ Impaired Driving Complaints in Waterloo Region
Waterloo Regional Police dealt with over a dozen impaired driving reports during a three-day period. Learn about the enforcement efforts and safety concerns.
NS Power reverses collections decision after complaint
Nova Scotia Power reversed a customer's account being sent to collections after she spoke out. Learn how to protect yourself from utility disputes.
Scotiabank fined $34k for harassing debt calls
Scotiabank will pay nearly $34,000 after Consumer Protection B.C. found the bank harassed a client with over 100 collection calls. Learn your rights against debt collection harassment.
Scotiabank contacted debtor 100+ times: B.C. regulator
A British Columbia regulator resolves complaint after Scotiabank made over 100 contacts with a debtor. Learn about the resolution and banking regulations.
B.C. police complaints up, serious harm cases down
Police complaints in British Columbia increased by 32% last year, while serious harm investigations dropped significantly. Learn about the changing landscape of police oversight in B.C.
Crisis complaints surge in B.C., ombudsperson reports
B.C. Ombudsperson Jay Chalke reveals significant increase in crisis-driven complaints amid growing public service challenges. Learn about the emerging trends and concerns.
WestJet CEO apologizes for 200 disability complaints
WestJet's CEO told a parliamentary committee the airline received 200 disability complaints in 2023, calling each case 'unacceptable' and vowing improvements for accessible air travel in Canada.
Patient complaints rising in Ontario healthcare system
Ontario's ombudsman reports significant increase in patient complaints about healthcare services. Learn about the concerns and what it means for healthcare access.
Quebec Anti-Corruption Police See 40% Report Surge
UPAC, Quebec's anti-corruption police force, reports significant increase in tips and complaints amid growing public awareness and new reporting mechanisms.
Quebec Court Reopens Montreal's La Tulipe Concert Hall
A Quebec court has reversed the injunction that shut down Montreal's iconic La Tulipe concert venue, allowing the cultural landmark to resume operations following neighborhood noise complaints.
Auditor General Sounds Alarm on CRA Troubles
Canada's Auditor General sounds the alarm on CRA's troubling performance, revealing systemic issues affecting taxpayer services and fairness. Discover the critical findings that every Canadian should know.
Matt Rife's Air Canada Luggage Nightmare Goes Viral
Popular comedian Matt Rife's explosive social media rant about Air Canada's lost luggage and poor customer service sparks viral conversation about airline accountability.
Air Canada Wins Employee Experience Award
Air Canada's innovative employee-centric strategy earns top honors at Customer Centricity World Series Awards, recognizing how investing in staff creates exceptional customer experiences.
Air Canada Wins Employee Experience Strategy Award
Air Canada earns top honors at Customer Centricity World Series Awards for groundbreaking employee experience strategy that's transforming customer service excellence across North America.
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