In an industry increasingly dominated by algorithms and automation, one of Canada's leading cybersecurity experts argues that the field's future isn't just technical—it's profoundly human. Enza Alexander, executive vice president at ISA Cybersecurity, believes that protecting people, not just systems, should be the central mission of digital security.
From 'Computery' to Cybersecurity Leadership
Alexander's journey into technology began decades ago when the field was still an emerging frontier and women were a rare presence. "I started my career in what people used to call 'computery,'" she recalls with amusement. Working in financial services during a period when innovation consistently outpaced policy and social norms, she often found herself as one of the few women in the room.
"There was a belief that women couldn't handle the pace of innovation or balance it with family life," Alexander notes. "But the truth is, women have always been natural multitaskers, connectors and problem-solvers." She emphasizes that these same qualities make women exceptionally strong cybersecurity leaders in today's complex digital environment.
Her transition into cybersecurity occurred almost by chance through consulting work with ISA Cybersecurity. It was there she realized the mission extended far beyond technical solutions. The threats she encountered were no longer merely corporate concerns—they had become deeply personal matters affecting individuals' lives through identity theft, financial fraud, and other damaging attacks.
The Human-Centered Approach to Digital Protection
Alexander's leadership philosophy centers on solving human and business problems first, with technology serving as the tool rather than the solution itself. "Cybersecurity is about solving business human problems," she explains. "At its core, we're helping people and organizations navigate uncertainty, risk and trust in an increasingly digital world."
She firmly rejects the notion that cybersecurity is purely about firewalls and technical frameworks. Instead, Alexander advocates for an approach that begins with understanding human behavior. "It's not enough to know how a breach happens," she insists. "We need to understand why someone clicked, why policies weren't followed and how to help people make better security choices."
Her leadership style blends empathy with execution, whether she's guiding ISA's consulting division—which focuses on governance, risk, compliance and operational technology—or serving as a public spokesperson during major security breaches.
Artificial Intelligence and the Ethics of Digital Defense
As artificial intelligence rapidly reshapes the digital landscape, Alexander champions responsible AI implementation that safeguards people rather than just systems. She brings a clear-eyed perspective to how AI is transforming cybersecurity, emphasizing the ethical dimensions that must accompany technological advancement.
Alexander's approach to AI ethics reflects her broader philosophy that cybersecurity must remain human-centered even as tools become more sophisticated. She advocates for AI systems that enhance human decision-making rather than replace it, ensuring that ethical considerations remain at the forefront of digital innovation.
Her perspective on technology is grounded in humility and continuous learning. "Technology keeps us humble," Alexander observes. "You're never standing still. Every day, there's something new you don't know." This mindset drives her commitment to lifelong learning and encourages others in the industry to embrace curiosity as their guiding principle.
Through her work at one of Canada's leading cybersecurity firms and her public advocacy, Alexander has become one of the industry's most trusted voices, bridging the technical and personal aspects of digital security while maintaining focus on the human elements that ultimately determine success in cybersecurity.
