Infosys, a global leader in AI-first business consulting and technology services, has announced its successful completion and contribution to the CMMI AI Maturity (AIM) Framework and Pilot Assessment, conducted by CMMI Institute. As a pilot participant, Infosys helped shape the framework by bringing enterprise-scale AI practices, governance models, and real-world deployment insights, powered by Infosys Topaz AI offerings, to define industry benchmarks.
Milestone Recognition
Infosys is among the first organizations globally to complete the CMMI AI Maturity Pilot Assessment, demonstrating a structured and responsible approach to scaling artificial intelligence across enterprise-grade software engineering, agentic capabilities, and service delivery. This recognition underscores Infosys' sustained multi-year focus on building a mature, scalable, and enterprise-grade AI proposition through disciplined execution, governance, and continuous improvement.
Framework Development
The CMMI AIM framework enables organizations to assess, benchmark, and improve how AI is implemented across real-world enterprise and regulatory environments, linking AI practices and governance to measurable, scalable outcomes. As an early pilot participant, Infosys validated and identified key elements of the framework for further refinement by applying it across large-scale delivery environments, ensuring the model reflects the realities of enterprise adoption rather than isolated experimentation.
Infosys' participation in the pilot builds on its broader investments in AI-first software engineering, leveraging its purpose-built, composable and open agentic services suite Infosys Topaz Fabric, to operationalize AI across internal processes and client engagements, unlocking AI value at scale.
Collaboration and Validation
As part of the pilot, Infosys worked closely with the CMMI Institute and KPMG to validate how AI maturity can be assessed consistently across large, complex organizations. The pilot assessment covered AI-augmented software development, maintenance, testing, and support initiatives across Infosys' service lines and global delivery hubs. The evaluation assessed how AI is embedded across the software engineering lifecycle, focusing on productivity, quality, governance, and responsible AI practices.
Infosys provided practical implementation insights as part of the CMMI AIM pilot, strengthening an actionable, enterprise-ready approach to AI maturity that organizations can apply globally. This engagement helped shape key dimensions of the emerging CMMI AIM Model, including performance alignment to business outcomes, consistency of AI practices, risk and compliance management, and accountability in AI-driven decision-making – establishing a benchmark that enterprises globally can adopt.
Executive Insight
Dinesh Rao, Executive Vice President and Chief Delivery Officer at Infosys, said, “The CMMI AIM pilot marks a significant step in our journey to unlock the true value of AI. As one of the initial organizations to pilot the CMMI AIM framework and contribute to the content and assessment method, we are defining what responsible, enterprise-grade AI adoption looks like in practice. Powered by Infosys Topaz, our sustained investments in AI maturity – across governance, productivity, and outcomes – give our clients a tested, structured path to realize AI value at scale. This milestone reinforces our role as architects of enterprise AI and governance standards the industry will follow.”
