Health Canada has reissued a critical safety recall for several models of gas-fired boilers, urging consumers to immediately check their heating systems. The recall comes as the responsible company prepares to cease all its North American operations, raising concerns about long-term support and consumer safety.
Affected Boiler Models and Associated Risks
The recall specifically targets multiple models across three product lines: Prestige Solo, Prestige Excellence, and Aerco Esteem Gas Boilers. These units pose a serious risk of carbon monoxide poisoning, an invisible and potentially deadly threat to households. Health Canada emphasizes that this hazard can occur during normal operation, putting all occupants at risk.
The recall was originally issued earlier, but has been re-announced with increased urgency due to the manufacturer's decision to wind down its business across North America. This development complicates the remediation process for consumers who own the affected boilers.
Manufacturer's Exit from North American Market
The company behind these boiler models will completely cease its operations throughout North America, leaving questions about future product support and warranty claims. This corporate exit adds a significant layer of complexity to the recall process, as consumers may face challenges seeking repairs or replacements directly from the manufacturer.
Health Canada continues to monitor the situation closely and is working to ensure consumer protection remains a priority despite the company's market departure. The regulatory body has reinforced its commitment to keeping Canadians informed about this developing safety issue.
What Consumers Should Do Immediately
Health Canada advises all consumers who own gas boilers to immediately verify whether their unit is among the affected models. Those with recalled boilers should stop using the equipment immediately and contact a qualified heating technician for inspection and necessary modifications.
Carbon monoxide poisoning causes numerous deaths and injuries annually across Canada. Properly functioning carbon monoxide detectors provide essential protection, but eliminating the source of the hazard remains the most critical safety measure. Consumers should prioritize addressing this recall without delay, especially with heating season underway across much of the country.
The recall re-issuance serves as an important reminder for all homeowners to regularly maintain their heating systems and ensure carbon monoxide detectors are properly installed and functioning throughout their homes.
