Infosys, a global leader in AI-first business consulting and technology services, has announced a strategic collaboration with IHH Healthcare, one of the world's largest private healthcare providers. This multi-year, enterprise-wide ERP transformation program aims to standardize and harmonize business processes across IHH's markets, starting with Hong Kong, Malaysia, and Singapore. The initiative will streamline operations, enhance agility and scalability, optimize costs, and strengthen regulatory compliance.
Leveraging AI for Healthcare Innovation
The collaboration harnesses Infosys Topaz, an AI-first offering powered by generative and agentic AI technologies, to embed intelligence into IHH's core business workflows. This approach will help IHH unlock AI-powered business value at scale, enabling faster, insight-led decision-making. Infosys will consolidate IHH's legacy, siloed ERP landscape by integrating critical functions such as finance, procurement, supply chain, human capital management, and enterprise performance management.
Enhanced Data Visibility and Decision Intelligence
As part of this transformation, IHH will gain enhanced real-time data visibility and decision intelligence. By establishing a centralized, digital enterprise foundation, Infosys will support IHH's journey toward a more connected, data-driven, and future-ready healthcare ecosystem. This will empower IHH to drive greater efficiency, agility, and consistency as it scales across complex, multi-country operations.
Executive Perspectives
Dilip Kadambi, Group Chief Financial Officer at IHH Healthcare, stated, "As we continue to optimize and future-proof our operations across markets, this ERP collaboration with Infosys will drive greater cost efficiency while empowering our teams to focus on what matters most – caring for patients. This advances our Care. For Good. aspiration by delivering consistently high-quality patient care and enabling long-term, sustainable growth."
Venky Ananth, EVP and Global Head – Healthcare at Infosys, commented, "This collaboration with IHH Healthcare reflects our ability to operationalize AI-led transformation at scale. By leveraging Infosys Topaz, we are consolidating fragmented systems into a unified, cloud-based platform that enables real-time decision-making, simplifies cross-market operations, and accelerates enterprise-wide adoption."
About IHH Healthcare
IHH is a leading multinational healthcare provider shaping the future of care. Driven by the aspiration to Care. For Good., the company unites medical excellence and innovation through trusted brands such as Acibadem, Gleneagles, Fortis, Island, Mount Elizabeth, Pantai, Parkway, and Prince Court.
