Duck Creek Technologies, recognized as the intelligent core of insurance, has unveiled a comprehensive global expansion strategy designed to assist insurers in scaling operations across international markets. The announcement was made at London ENGAGE, the company's annual conference for insurance leaders in the UK and European markets. Key enhancements to the Multi-Country Layer architecture were introduced, alongside a strategic investment to support the London Market, including plans to pursue Lloyd's market certification.
Strategic Investment in the London Market
The London Market, recognized as the world's leading marketplace for specialty and multinational risk, relies on intricate collaboration among brokers, syndicates, carriers, cover holders, and partners. This ecosystem requires highly specialized process flows, extensive data exchange, and rigorous operational controls. Duck Creek is investing in capabilities specifically designed to facilitate participation in this market, with a goal of achieving Lloyd's market certification as part of its broader strategy to serve insurers operating within this global insurance ecosystem.
Multi-Country Layer Enhancements
Complementing the London Market initiatives is the continued expansion of Duck Creek's Multi-Country Layer (MCL) hierarchy design. This foundational capability enables insurers to manage global and regional operations through a unified framework. Now generally available, MCL spans Duck Creek Policy, Billing, Claims, and Clarity, with expansion underway across digital solutions. Designed for multinational insurers, MCL provides a common operational framework that helps carriers enter new markets faster, reuse existing configurations, and maintain consistency across global operations while meeting local market requirements.
Hardeep Gulati, Chief Executive Officer at Duck Creek, commented: "Duck Creek has long been a leader in core insurance technology, helping insurers modernise policy administration, streamline operations, and adapt more quickly to changing market demands. Our investment in London Market capabilities extends that leadership into one of the world's most sophisticated specialty insurance ecosystems. By expanding Duck Creek's intelligent core systems to support London Market operations and connectivity requirements, we enable insurers to manage the full policy lifecycle more efficiently, improve operational agility, and build on the investments, partnerships, and market infrastructure they already depend upon."
Operational Efficiency and Global Reach
The company is focused on enabling insurers to access and operate across international markets more easily while reducing operational complexity. By improving efficiency across the end-to-end insurance lifecycle, Duck Creek helps carriers reduce costs and accelerate time to market. The combination of cloud-native architecture, agentic intelligence, and deep insurance expertise allows carriers to operate more efficiently across markets while remaining responsive to local requirements. This approach ensures that insurers can adapt quickly to changing market demands and regulatory landscapes, maintaining a competitive edge in the global insurance industry.
Overall, Duck Creek's latest investments underscore its commitment to supporting insurers in their global expansion efforts, providing the tools and infrastructure needed to succeed in complex and diverse markets.
