Category : Search result: customer complaint


Alberta Minister Blames Human Error in FOIP Process

Alberta's public safety minister admits to human error after department incorrectly claimed no records existed regarding Edmonton Police Commission complaint. Opposition NDP calls it pattern of interference.

TD Bank Settles Human Rights Complaint in B.C.

TD Bank resolves human rights complaint filed by Muslim-Indigenous man denied service at Surrey branch. Settlement marks victory for religious accommodation rights in Canada.

Judge Issues Scathing Ruling Against Air Transat

An Ontario judge's ruling, influenced by passenger video, delivers a major blow to Air Transat. Discover the details of the case and its implications for passenger rights in Canada.

Shein removes child-like sex dolls after French complaint

Chinese fast-fashion giant Shein pulls disturbing child-like sex dolls from sale following intervention by French consumer protection authorities. The controversial products sparked international outrage and regulatory action.

Air Canada Wins Employee Experience Award

Air Canada's innovative employee-centric strategy earns top honors at Customer Centricity World Series Awards, recognizing how investing in staff creates exceptional customer experiences.

Air Canada Wins Employee Experience Strategy Award

Air Canada earns top honors at Customer Centricity World Series Awards for groundbreaking employee experience strategy that's transforming customer service excellence across North America.

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