WestJet has implemented a new policy requiring its French-speaking employees to demonstrate proficiency in English, according to a report by The Canadian Press. The decision, announced on May 30, 2026, has sparked discussions about language requirements in the workplace, particularly in Quebec, where French is the official language.
Policy Details
The airline stated that English proficiency is necessary for operational reasons, including safety communications and customer service. Employees who do not meet the required English standards may be offered training or reassigned to roles with less English interaction.
Reactions
Some employee groups have expressed concerns that the policy could disadvantage francophone workers. Others argue that bilingualism is essential in a global industry like aviation. WestJet emphasized that the policy aims to enhance service quality and safety, not to undermine French language rights.
The move comes amid broader debates about language policies in Canada, where both English and French are official languages. WestJet operates extensively in Quebec, with major hubs in Montreal and Quebec City.
This policy change follows similar moves by other Canadian companies to require bilingualism in customer-facing roles. WestJet has not yet disclosed how many employees may be affected or the timeline for implementation.
