Guelph police are warning residents about a deceptive water survey scam that has recently surfaced in the area. Scammers are contacting homeowners, posing as representatives from a water utility company, and requesting personal information under the guise of conducting a survey.
How the Scam Works
According to authorities, the scammers typically call or visit homes, asking residents to complete a water usage survey. They may request details such as names, addresses, and even financial information. The goal is to steal identities or commit fraud.
Police Advice
Police urge residents to be cautious. Never provide personal or financial information to unsolicited callers or visitors. If you receive such a request, hang up or refuse entry, and report it to local authorities.
- Do not share personal details over the phone or at the door.
- Verify the identity of anyone claiming to be from a utility company.
- Contact your water provider directly if you have concerns.
Reporting the Scam
Residents who have encountered this scam are encouraged to contact the Guelph Police Service or the Canadian Anti-Fraud Centre. Awareness is key to preventing further incidents.



