Breslau restaurant thrives as thousands of others close
A Breslau, Ont. restaurant credits its survival amid a wave of national closures to unwavering quality and customer loyalty. Discover how they're beating the odds.
Category : Search result: customer loyalty
Staples Canada resold laptops with customer data: probe
An investigation reveals Staples Canada resold refurbished laptops with previous owners' personal data still on them, raising serious privacy concerns. Learn the details and implications.
Mid-Sized Pizza Chains Close Gap on Industry Giants
A new 2026 study reveals mid-sized pizza chains are narrowing the satisfaction gap with giants like Domino's. Food quality, not speed, is now the top driver, but third-party delivery poses a major risk. Discover the full findings.
Inbenta AI Appoints Brandon Pineda as Head of Global Partnerships
Inbenta AI names channel expert Brandon Pineda as Head of Global Partnerships to drive ecosystem growth for its new AI platform, Encore, launching in Q2 2026. Learn about the strategic move to meet surging enterprise demand.
29 Top-Rated Amazon Canada Products for 2024
From travel pillows to cleaning hacks, discover the 29 best-selling and highly-rated products on Amazon Canada, according to glowing customer reviews. Upgrade your home, travel, and lifestyle.
EQB Buys PC Financial: Impact on PC Optimum Points
EQB's acquisition of PC Financial is set to reshape the loyalty landscape. Discover what this major deal means for millions of PC Optimum points collectors across Canada.
Laurentian Bank Sale: Customer Impact Explained
Laurentian Bank's sale to National Bank is finalized. Learn what this means for account holders, services, and the future of banking in Canada. Get the full details here.
Liberals accuse Ford of being 'Grinch' over reward points
Ontario Liberals accuse the Ford government of threatening reward points programs. The minister denies any plans to take points away. Get the full story on this political dispute.
Ontario bill could change loyalty point protections
New Ontario legislation may alter loyalty program protections, raising concerns for consumers about their accumulated points and rewards security.
Nova Scotia Power Responds to Customer Billing Concerns
Nova Scotia Power representatives will address customer billing and safety concerns at Tuesday's government committee meeting. Learn about the key issues and expected outcomes.
NS Power reverses collections decision after complaint
Nova Scotia Power reversed a customer's account being sent to collections after she spoke out. Learn how to protect yourself from utility disputes.
Study: Atlantic Canadians Use Loyalty Points for Essentials
New research reveals Atlantic Canadians increasingly rely on loyalty points for daily essentials amid economic pressures. Discover how shoppers are maximizing rewards.
Bradford employer rescues stranded employees from Jamaica
A Bradford manufacturing company goes above and beyond to bring home employees stranded in Jamaica after devastating hurricane, showcasing extraordinary corporate compassion during crisis.
Air Canada Extends Aeroplan Points Expiry to 2026
Great news for Canadian travellers! Air Canada has extended its pause on Aeroplan points expiry until December 31, 2026, giving members more flexibility to use their hard-earned rewards.
Calgary Blue Jays Fans Find Hope After Heartbreaking Loss
Despite playoff elimination, Calgary's Blue Jays faithful discover silver linings and renewed optimism for the future of their beloved baseball team.
Matt Rife's Air Canada Luggage Nightmare Goes Viral
Popular comedian Matt Rife's explosive social media rant about Air Canada's lost luggage and poor customer service sparks viral conversation about airline accountability.
Air Canada Wins Employee Experience Award
Air Canada's innovative employee-centric strategy earns top honors at Customer Centricity World Series Awards, recognizing how investing in staff creates exceptional customer experiences.
Air Canada Wins Employee Experience Strategy Award
Air Canada earns top honors at Customer Centricity World Series Awards for groundbreaking employee experience strategy that's transforming customer service excellence across North America.
Inside the Lives of Canada's Most Faithful Blue Jays Fans
Discover the incredible stories and unwavering passion of Toronto Blue Jays fans who travel thousands of miles, creating a cross-country community bound by baseball loyalty.
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